Can't get into Visible account to pay

brianalacy5
Novice

I keep getting a "something went wrong" message every time I try to access help, login, or change my password. My service is turned off and I have no way of getting into my account to fix it, despite trying on my phone and my computer. 

1 REPLY 1

VisiblyPresent
Intermediate III

You need to contact Visible using one of the options available at:

https://www.visible.com/help/connect

Those are the only support options Visible provides. You don't need to login to utilize the chat option.