Exchange

Abe456
Novice

Visible’s website states Visible Return Policy

You are permitted one exchange. To make the exchange, return
the merchandise (including device, charger, battery, instructions,
and any other components) in the ORIGINAL box. All
merchandise must be in like-new condition and accompanied by
the original receipt.

 How long do I have for this exchange?

2 REPLIES 2

Airwolf
Superuser Founder
Superuser Founder

I would reach out to visible help direct on this question.

 

Ways to Contact:

https://www.visible.com/help/connect/

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

beav
Superuser Founder
Superuser Founder

Per this earlier post from last year from Visible management, 14 days:

 

https://community.visible.com/t5/Let-s-Chat/How-to-return-a-device/m-p/28

 

 

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.