Need Help? Overview

Intermediate II

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a “kudo” to anything that you found helpful. 

Our moderators will try to respond to posts that have been unanswered for more than 48 hours. If you need immediate assistance, please contact Care through chat or social media.

Some guidelines to get the most out of this forum:

  • Use labels when you post. Select the label that best corresponds to your post. This helps other members find your post when they have a question.
  • Mark another member’s response as a solution. Did someone answer your question? Let everyone know and click “Mark As Solution”. 
  • Give Kudos to posts and responses that you find helpful. If you liked what another member shared, click “Give Kudos” to let them know.


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