Visible

smauer · ‎06-15-2023

Began having service issues over 24 hours ago on visible after being on the network with same phone since last fall. Got online with chat support the next morning and after being on with them for 3 HOURS, they stopped responding and now I have absolutely no service (SOS) and I can't access the website or app due to IP error. Seriously.......besides unplugging my internet overnight and praying, what else can I do? I've already tried airplane mode, reset network, turning the phone off....you name it! And my partner who is on the same network in the same house......has service.

RyanBlakeIT · ‎06-29-2023

Hi @smauer - Are you still struggling without service? Hopefully not, but wanted to check and make sure.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

Visible

No service on iPhone 14

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.