Phone Won't Activate Service After Switching

ambhicks
Novice

Yesterday I bought the new iphone14 and moved my service from Google Fi over to Visible (bc google fi doesn't support iphones). My number was successfully ported and Verizon says it is active, however, I am unable to get cellular service on the new iPhone or send messages/make calls. It's frustratging bc everything looks correct, my number shows up in settings and even Visible sent me a message saying it was a succesful transfer. I need cell service, help! 

2 REPLIES 2

Tral225
Novice III

Same issue here. Literally nothing from Visible. The ‘solution’ on this thread might be valid but you can’t even get in touch with this incompetent customer service.

 

I have waited 6+hours last night and now have been waiting 5+ today with no help.

ambhicks
Novice

What solution are you talking about? SO FRUSTRATING!