Pixel 7a (unlocked) unable to activate

dman4486
Novice

I purchased an unlocked Pixel 7a from google store.  I had google confirm it was an unlocked US model and that the device is supported on Visible network.  All of Visible's IMEI verification steps fail the device as 'unsupported'.  I saw reference to this issue at the Pixel 7 and 7pro launch.  Can anybody help get this device activated?  I currently have eSIM and need to do a device switch from my Pixel 4a.

 

https://community.visible.com/t5/Need-help/hoping-the-pixel-7-pro-will-work-on-visible/m-p/27635#:~:....

1 REPLY 1

dman4486
Novice

Well it seems someone changed something over the weekend and this issue is resolved.  I was able to activate this morning (Monday 5/15) using the QR section of my account page.  All functionality seems there and the device page shows my new pixel 7a