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Service in Puerto Rico
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โ12-11-2021 05:48 AM
I went to Puerto Rico and was disappointed that I didn't have service there. Are there plans to extend services to that territory?
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โ02-15-2023 05:35 AM
Visible tries to disguise it as it would. Have you had any other opportunity to use it in PR since 2021?
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โ02-16-2023 05:24 PM
No, Visible does NOT work in Puerto Rico. I went last September tried it again and it only works on wifi...
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โ10-01-2024 08:58 AM
Hi. I am in PR right now 10.01.24 and Visible is not working here. I tried manually connecting to networks - it doesnโt work. I have T mobile as well and it connected automatically as soon as we landed and works.
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โ02-16-2023 05:59 PM
The Verizon network is accessible throughout the island, and the lack of competition from other cell phone providers offering discounted plans is probably why Visible is "not available".
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โ02-16-2023 06:32 PM
Lack of competition please clarify as T-mobile seems to be their primary carrier, along with many smaller companies. I had to purchase an AT&T sim while there to use my phone. There was no mention or notice of a Verizon network anywhere on the island. I was not able to pick up a signal unless I was connected to a strong wifi signal or someone's Hotspot.
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โ02-16-2023 06:45 PM
I based my Verizon anywhere statement from "Does Verizon Work In Puerto Rico? Updated February 2023 (theispfamily.com)". My only personal experience was with T-Mobile and ATT and never had issues.
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โ02-18-2023 05:19 AM
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โ02-18-2023 05:24 AM
Oh I see as I just read the article.. I get it now. Yes, Verizon works, however Visible powered by Verizon does not. Thanks again.
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โ09-02-2023 04:57 PM - edited โ09-02-2023 05:04 PM
As of July 2023, no service with their basic service, except for WiFi when available. I think Visible+ uses roaming, but I didn't have that option. I ended up buying a phone to use while I was there. Really disappointed with Visible on that front because I'm happy with the service in the United States.
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โ11-20-2023 03:55 PM
In PR now, no service with basic Visible. fi
First I upgraded to Visible+ and then (connecting my phone on wifi) I followed Visible's online chat troubleshooting, for no service, all the way to reprovisioning my SIM. After a restart, I have roaming.
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โ02-17-2025 09:12 AM
According to the Visible Website, it appears that you need the Visible+ plan for service in Puerto Rico
If Iโm on the Visible+ plan and traveling in Canada, Mexico, Puerto Rico or the U.S. Virgin Islands, will I be charged for Global Pass to use my Visible+ service?
No. Your Visible+ plan includes data roaming in Canada, Mexico, Puerto Rico and the U.S. Virgin Islands. Global Pass will not be triggered when you use your phone in any of these areas, even if you have it enabled.
