Transferring eSIM from one iPhone to another iPhone

MotownMan
Novice

I currently have an iPhone XR with Visible service on an eSIM. The initial conversion from physical SIM card to eSIM seemed to go without a hitch. 

 

I am contemplating upgrading to an iPhone 13 Pro or perhaps waiting a few more months for an iPhone 14 Pro when it comes out this fall. What exactly is the procedure to transfer the eSIM to a new phone? Is it complicated? Do I have to contact Visible support for this to happen? Can all this be done through the app?

 

I want to know if I am biting off more than I can chew with this task. 

1 REPLY 1

Moxie
Superuser Founder
Superuser Founder

At this moment in time it looks like you would need to contact Visible customer service (chat) to transfer service to a new E-sim device.

 

MotownMan - Music or OG? 😊😊

 

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