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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Custom Voicemail

Received a new to me phone this week. It is used for our non profit organization. I need to record a custom greeting for the Voicemail but when I record it, it comes across as just static. Calls in and out seem to work fine. I've called my personal c...

Pixel 7 Pro Compatibilty

Why is it so hard to get anyone to help with Pixel 7 Pro compatibility? They are convinced the IMEI isn't CDMA compatible, but I have written documentation specifically from Google Tech Support that Pixel 7's support both GSM and CDMA. But because th...

iPhone upgrade offer/Loan not paid off

I received the email offer in October 2024 below to upgrade my iPhone and pay off the loan with Affirm. The phone was sent back to Visible and my account shows it was accepted in good working order for a value of $520. But Affirm was never paid. Afte...

Visble Not Unlocking the Iphone After 2 Month Poilc

I purchased an iPhone from Visible last November. However last month, I encountered a screen issue. Visible instructed me to obtain a replacement from Apple, which I did and the issue was resolved. Currently, according to the unlock policy, my device...