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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Can I make payments on my phone if I cancel service?

I have damaged my phone beyond repair and will need to get a new one. I have no insurance. My employer is willing to pay for a phone and line through Verizon, but I want to bring my number with me. Is it possible to port my number to Verizon and cont...

Customer Service Issues

Does anybody else have trouble connecting with customer care in the chat bubble? I see a "number in line" but when it hits zero, I get left "on hold" for a long time before it just shuts down and I have to restart the process.Anybody else have this i...

DanielB by Novice
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Hotspot speed

How on earth can they only offer 5Mbps that's right F I V E not FIFTY MBPS? I'm pretty sure nothing will run on 5 Mbps. And then I looked up the $30 upgraded plan and it was TEN MBPS! 10 NOT 100 MBPS!! PLEASE SAY THIS IS A TYPE-O??!!

Can’t connect Apple Watch to visible pro+ plan

Hello. I have an Apple Watch Series 8 that I bought from visible with lte capabilities. I put this watch on the visible + plan with a welcome discount and I think another discount on my watch coverage. Everything was working fine. I recently upgraded...