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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! 4G Works Great 5G marginally useful - Area Related

I have visible cell phones. One is used in an area that has highly reliable 4G coverage and marginal 5G coverage. Problem is the phone switches to 5G on occasion and most everything I'm doing is so slow that it is maddening, even stalling for a few m...

viscomfl by Novice II
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Resolved! Does actual "Customer Service" exist at Visible?

Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...

Porting and active number and no help from Visible?

So I thought Visible looked like a good deal so figured I'd try it out. My phone service got cut off from my previous phone company when I tried signing up with Visible. Visible says it has to be active to port the number. So called my previous servi...