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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

customer service

I really don't understand this company. There is ZERO usefulness in customer service. Z E R O. Day 3 of trying to get my UPGRADED PREPAID ANNUAL PLAN to activate. I am ready to walk...but wait...I can't cancel because I have an open case. REALLY? So ...

rjgman by Novice
  • 1156 Views
  • 2 replies
  • 0 kudos

international sim card?

Hi. I have an iphone 7 and basic Visible service. I will be traveling to the UK in a couple of months and wanted to know if purchasing a prepaid international SIM card is an acceptable solution. We prefer not to purchase the Global Pass option. So my...

Customer service

I am trying to be a good customer. I upgraded to the plus plan from basic a couple days ago with effective date of June 1 which was yesterday. Today is June 2. I have no service. I noticed this at 9 am ET. Three hours of very frustrating chats have l...

rjgman by Novice
  • 1105 Views
  • 2 replies
  • 0 kudos