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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

eSIM cannot be added?

I have a Iphone 13 . I was having problems locating the QR code to scan and it expired before I found it. Now the message is "eSIM cannot be added. Contact your carrier for more info." I my phone is also in SOS mode. I cannot send or recieve text or ...

85395JR by Novice
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Unable to view account overview

Hi thanks for reading. My payment is overdue and lost service so I want to make a payment but unable to because when I log in, everytime you go to overview it fails to load and says there is a problem. I am unable to pay to get service restored as al...

No Data in Puerto Rico with Visible+

I am currently receiving calls and texts but have been unable to receive data despite having a subscription that I believe should allow it. Any troubleshooting suggestions I can try?#Moto G Play

Voicemail missing from iPad/Mac Phone app in xOS 26

I upgraded all my Apple devices to xOS 26 and appreciate the dedicated phone apps on my Mac and iPad. The apps connect with my iPhone and Visible to make and receive calls, and they display my recent/missed call logs. But voicemail is missing (empty)...

k-jag by Novice
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Forgotten Password

I have a situation:My phone was water damaged while on vacation and is non repairableI had my Visible app on it and had saved my password years agoI cannot remember my passwordThe 2 factor verifiation defaults to an email I used on that phone and I o...