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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Programming Errors on Visible.com

There's a major flaw on Visible.com when signing up. If your current carrier forced you to use special characters in your password, you cannot sign up properly on Visible.com. When signing up on Visible.com, it will ask for your current carrier's pas...

Ike001 by Novice
  • 147 Views
  • 2 replies
  • 0 kudos

Help - No service after switching numbers

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
  • 196 Views
  • 1 replies
  • 0 kudos

Help - No service after importing phone number from T Mobile

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
  • 116 Views
  • 1 replies
  • 0 kudos

15OFF12 not working

This code didn't work. Contacted chat, they said website issue, activate stay in chat and they will have escalations apply to my account. Well, activating required phone restart, lost chat, now have waited 9ver 2+ hours to get someone and stuck at 20...