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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Will access to hotspot data be more consistent with Visible+?

Hi there! I understand that hotspot data on both plans is limited to 5 mbps. I'm wondering if the hotspot on Visible+ is more consistent than the base plan. Does the 50 GB/mo premium data translate to the hotspot in terms of not getting deprioritized...

wren by Novice
  • 2001 Views
  • 1 replies
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Outage 2/12/2024

I have not been able to Access the app or website since 2/13/2024 two different accounts three different devices

Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
  • 4272 Views
  • 5 replies
  • 0 kudos

Need to cancel subscription overseas

This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas. Turns out, sin...