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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Receiving Call While in Mexico on Visible+

I have Visible+ and will be traveling to Mexico. 1. If I want someone who lives in Mexico to call me while I am in Mexico, do they need to add country code, etc. to my number? 2. Will my phone be considered a local call or an international call to so...

Lost phone

I lost my phone in the water due to a car wreck yesterday. I am trying to order a new phone but it keeps wanting to text me a verification code. I will not receive these texts due to the phone being at the bottom of canal. How can I order a new phone...

Unlocked Verizon S8 will not work on new network

I'm currently using an unlocked Verizon galaxy S8 on the old visible network. Tried to switch it over, and now it says its not compatible. What is going on? Shouldn't it work since they are using Verizon's network? Can anyone explain what's going? Vi...