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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Activated account prior to receiving physical SIM card

I recently switched to Visible from AT&T on a 13 pro max and accidentally activated my account with visible with my old SIM card in the phone prior to receiving the new SIM card from Visible. Now my phone is stating SIM Not Supported. How can I react...

Google Pixel 10 eSIM IMEI Issue

I Bought a new unlocked Google Pixel 10 and Visible is not accepting the IMEI. Even though Verizon says it is compatible, and Visible sells the Pixel 10, my IMEI is not working for them. Now I am on a countdown to trade in my old phone and get this n...

Unable to get verification emails

I got a new phone last week and figured it would be easy to transfer service over to it. But during the transfer process where you setup the Visible app on the new phone and deactivate the new phone, I could no longer sign into the app. Each attempt ...

Hotspot is very slow

Just joined the Premium plan to save money on satellite service, but the hotspot speed is terrible. I tried USB-tethering and it was a little better, but still useless to stream Amazon vids. I am using a new phone with Android-16 and wifi-6. The fast...

hotSpot by Novice
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Calls and Texts not coming through.

Hi,I've been having trouble with receiving calls and texts for a week now. I've had visible for two years and never had this kind of issue. I have an iPhone 13 I've been using since I first got visible, this is the first problem I've experienced. Thi...