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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Settings: Personal vs Primary

Visible had to reset my eSIM. Then during re-activation I picked Personal. Then I could no longer text anyone. Chat reset my eSIM again. Then I picked Primary as I was told. Now I can text, but the recipient sees my email, not my name. How to fix?

Porting nightmare

Last Friday my service went out for the 6th time in 3 weeks. After 5 new sims, I decided the next day, Saturday, to port out. Back to my old company. Bought the SIM card, requested the port out and should have been done in 5 minutes. Nope. Here i am ...

Ken6 by Novice
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S20 ultra 5g is incompatible with visible?

At the moment I'm using PagePlus cellular which also uses Verizon network. Everything works, no problem. Unfortunately, visible compatibility software tells me my IMEI/phone is incompatible with visible. Is it only me or do all the Samsung galaxy s20...