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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

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Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

Visible won't answer chat

Current Customer having serious service issues. I have been trying to reach a representative for a few days. Cannot reach anyone using FB or the chat on the app or website. The chat won't even tell me what place I am in line and just says "we are exc...

No Phone

Look, This Sucks. Not Your Fault probably, but...- I got the Visable SIM a couple days ago, an installed it right away- NO PHONE SERVICE- I had to go back to my old Mint Mobile SIM to get Phone Service- I contacted Your Customer Service through the A...

How to get the $200 promo?

So I switched to visible 11 days ago, when the iphone 14 pro was not available. They had the promo up for iphone 14 pro to switch. I had to switch urgently because I was switching over from company plan which I was leaving. I thought I will always ge...