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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Customer service

Has anyone had any luck getting through to anyone? Every time I go to chat, I get disconnected when I'm up. PLEASE anyone? I tried messenger too.郎

Settings: Personal vs Primary

Visible had to reset my eSIM. Then during re-activation I picked Personal. Then I could no longer text anyone. Chat reset my eSIM again. Then I picked Primary as I was told. Now I can text, but the recipient sees my email, not my name. How to fix?

Porting nightmare

Last Friday my service went out for the 6th time in 3 weeks. After 5 new sims, I decided the next day, Saturday, to port out. Back to my old company. Bought the SIM card, requested the port out and should have been done in 5 minutes. Nope. Here i am ...

Ken6 by Novice
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