Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Will access to hotspot data be more consistent with Visible+?

Hi there! I understand that hotspot data on both plans is limited to 5 mbps. I'm wondering if the hotspot on Visible+ is more consistent than the base plan. Does the 50 GB/mo premium data translate to the hotspot in terms of not getting deprioritized...

wren by Novice
  • 296 Views
  • 1 replies
  • 0 kudos

Outage 2/12/2024

I have not been able to Access the app or website since 2/13/2024 two different accounts three different devices

Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
  • 624 Views
  • 3 replies
  • 0 kudos

Need to cancel subscription overseas

This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas. Turns out, sin...