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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Specification on tos

I am looking to use Visible+ as a mobile hotspot to connect all my personal devices while on the go or at home. According to Visible's marketing for the Visible+ Pro plan, I receive unlimited premium mobile data and unlimited hotspot use. I want to e...

Is international wifi calling free?

I'm confused about the specifics (and charges) of international calling on the Visible+ plan. 1. We accrue 1 Global Pass per month for roaming in another country, with the option to purchase extra days. Can wifi calling be used as a free alternative ...

Overcharged!

I bought a new device and was supposed to have a $10 credit for 24 months. Poof. Gone after two months. And the chat bot won’t do anything but tell me to look at my account. How do I get my money back and bills corrected? Or do I have to cancel servi...