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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Promos

Was promised my free AirPods & $200 gift card 2 weeks ago by a Visible rep after I made my 3rd payment. After making my 3rd payment, then I was then informed that I did not qualify for the promotion. Is very bad business in my opinion. If your rep ma...

Porting to new phone

I purchased a new phone from visible. They assigned me a temp number until my new phone came in. It has come in, but I can’t port my old provider’s number in. I have authorization from them to port it to my new service, but can’t visible CS to help m...

Phone service down from 9am to 5pm Monday 05 Dec 2022

We cannot make or receive calls to outside parties or ourselves. We live outside NYC with more cell towers than Xmas trees. What happened, when will it be repaired and what compensation will Visible provide to those who lost service?

JCJR by Novice II
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