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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! How to contact chat for customer service?

How can we contact chat for customer service? This page saysNavigate to the Visible website.Select the chat icon – a speech bubble with 3 dots.However, there is no speech bubble or dots.https://www.visible.com/help/contact-us

bgswis by Novice III
  • 2875 Views
  • 6 replies
  • 0 kudos

Trade-in gift card was rejected to pay my bill here?

I set up the $100 gift card I received a couple weeks ago for the trade-in of my old phone to pay my monthly bill here. This morning I received an email that it was rejected. I was also told I needed to add a backup method to my system to avoid servi...

Pixel 5a compatibility?

I just bought a Google pixel 5a after reading that it should be compatible with visible-- but I slipped the SIM card in and it doesn't read the network. Searched the IMEI and it says not compatible. Is there a workaround? It should be an unlocked pho...

Haven’t received my trade in credit payment

I traded in my iPhone 11. It was accepted and approved for a $100 trade in credit. I have not yet received that payment. It has been 2 weeks since it was accepted. The trade in info page says that I should have received payment within 5 days of it be...

Promo/free trial

If I do the free trial now and decide to switch carriers after a week can I still get the current promo visible+ $30/mo

Tinamj by Novice
  • 441 Views
  • 1 replies
  • 0 kudos