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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

2023 Moto G Power 5g

Will the new Moto G Power 5g be compatible now with visible as a bring your own phone or should I wait awhile?

Inability to activate account

I open an account with Visible, got SIM and then had difficulty activating. Spent a couple of hours on 2 days chatting with a agent attempting to resolve. It appears I get some validation emails not others. Now when I log in it says my account has be...

Resolved! Network Update

My wife has identical iPhone, she did network update and received message that new simcard would arrive in 2 days. So, I tried to do update on my phone; app on phone was extremely slow and kept asking for information that made me think it did not rec...

MEG by Novice II
  • 7912 Views
  • 8 replies
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Upgrade issue with the 18th

Have received messages saying I need a new phone and sim by the 18'th. Wish you had said sooner as I just replaced the battery on my Moto G7 Power. Now it says upgrade by the 16'th but all phones I would want are out of stock. I have also read gettin...

shenion by Novice
  • 1453 Views
  • 1 replies
  • 0 kudos

2 factor failure, vanishing chat

Got a notification letting me know my automatic payment didnt go through. no problem. went to pay jt off, or at least that's what i thought before 30 minutes have passed and I've gotten nowhere. Upon landing on Visible and attempting to sign in, I'm ...