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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Upgrade Problems - I want to scream right now

Visible has told me that they've retired my plan and I need to upgrade to the new network and pay the same price. I am trying to do the upgrade via their website. It kept trying to push me into a more expensive plan with features that I don't need. I...

elljay by Novice II
  • 2505 Views
  • 2 replies
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I need help from a human

I’m having no success getting an answer from your digital assistant. I’ve gotten a number of texts telling me I need to upgrade. I signed up for one of the new plans, got an e-sim installed and set up 2-step verification. But I’m still getting messag...

Cdworin by Novice
  • 1820 Views
  • 2 replies
  • 0 kudos

Does VISIBLE "back up" a phone's data?

My Pixel 5a5G needs its motherboard replaced. Is my phone's data "backed up" by VISIBLE- or will I lose my phone's data when the new motherboard is installed?

Herb by Novice II
  • 1668 Views
  • 1 replies
  • 0 kudos