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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

No service after paying the bill

I paid my bill this morning after having my account suspended for late payment. I was only 12 hours late making my payment. Visible took my money but I have been without service all day. This has never happened before and I've been a customer for alm...

Sagifam by Novice
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The phone says "Visible", but will it work with Visible?

This sounds like a ridiculous question (I'm not allowed to say d*mb?). But get this. I bought a Visible-branded phone. Says "v·s·ble" right on the phone. It's a Z5151V. Build number for the OS is z5151VSBLV2.0.0B05. This phone was made for Visible. B...

Visible holding my phone number hostage.

I have been with Visible for 3 years with multiple issues. Now they supposedly cut my service to use a new sim card they are supposed to send but I didn't receive. My bill is paid but no service. I signed up with an old email that I can't access (alt...

Dropped calls, poor reception

For the last several months, I have experienced lots of dropped calls, messages that the circuits are busy... I used to have great reception at my home and through out the area when I was on Verizon, and when I first switched to Visible. What is goin...

bird by Novice
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