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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Google Pixel on payment plan ok?

A few months ago I purchased a Google Pixel on payment plan directly from Google, not from my carrier (Verizon). Since this phone is unlocked can I use it with a new Visible plan but continue to pay it off over time (goggle payment plan)? I saw verba...

Jhon by Novice
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troubleshoot poor call quality

My call quality has never been great, even before switching from Verizon to Visible, but lately it has been awful. Specifically, there are very frequent lapses during a call. There is no discernible pattern to this, it can happen when I am on cellula...

broken phone

How do I get a replacement? I have been ill all this week and am very confused.