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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Galaxy a54

I have a galaxy A54 G5 . I wanted to switch to visible but it says my phone isn't compatible. It's unlocked. I see you can buy the same phone from Visible. Why is mine not compatible?

Tdelo by Novice
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  • 1 replies
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Payment method

Can I pay a Visible bill with a Verizon prepaid phone card?Are Visible prepaid cards available?

Home Network vs Mobile network?

Hi, been a Tracfone user for years. This is 1st time using mobile carrier. i'm confused, do i 'switch' to my home internet network when at home? or i'm always supposed to be on the Visible Network? I've read how some customers say the use their PHONE...

Unable to use 5G

I just switched to Visible and for some reason I am unable to use 5G on my iPhone 13. The cellular data is roaming and I turned on 5G auto. I also updated my phone to the newest IOS but I only got LTE . Anyone experienced the same thing?

New phone activation, move to IOS, Visible APP

I just got my new iphone 14 purchased from Visible.I'm having trouble understanding the sequence of steps to take.1) I would like to use the Move to IOS APP to move my data from my old android devise. I need to do this to retain all my test messages ...

jano by Novice II
  • 900 Views
  • 3 replies
  • 0 kudos