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Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Resolved! Phone recommendation for 98 year old mother?

Trying to get my 98 year old mother on Visible. She is currently using a flip phone that is not compatible (I checked).She has tried smart phones in the past and has a difficult time using. Can someone recommend a phone (preferably with larger button...

srssrs by Novice
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Calls Dropping In St. Louis!

This has started happening over the past few weeks and is getting old. They even drop on Wifi calling. I live in a populated area, 3-4 bars of signal in my home with great data speeds. Why the calling issue? I have already spoke with tech support, ha...

Resolved! Instacart notifications

My wife does Instacart and usually receives many notifications about orders, but since switching to Visible today she hasn’t received any. Had anyone else who does Instacart experienced this issue?

Unlocked pixel 6a compatability

I received my unlocked pixel 6a today from Google and the IMEI checker says it isn't compatible. My current phone (4a) is using an esim so I can't simply try moving over a physical sim. Any thoughts on when my new phone may be supported?