Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Unable to use 5G

I just switched to Visible and for some reason I am unable to use 5G on my iPhone 13. The cellular data is roaming and I turned on 5G auto. I also updated my phone to the newest IOS but I only got LTE . Anyone experienced the same thing?

New phone activation, move to IOS, Visible APP

I just got my new iphone 14 purchased from Visible.I'm having trouble understanding the sequence of steps to take.1) I would like to use the Move to IOS APP to move my data from my old android devise. I need to do this to retain all my test messages ...

jano by Novice II
  • 982 Views
  • 3 replies
  • 0 kudos

porting in a new phone number

Just wanted to mention that if you bring your old phone number with you, apparently you will need to re-do a password and greeting for your voicemail. I am not someone who thumbs through my phone looking at settings and details, so my husband was the...

kdeb by Novice II
  • 820 Views
  • 2 replies
  • 0 kudos

Resolved! How to reinstall the eSIM

I deleted the eSIM by accident, and now when I log into the account, it wants to setup 2 factor authentication, (which requires the phone number I don't have set up). How do I reinstall the eSIM, if I'm essentially locked out of my account?

Retreiving my voicemails

I have a Samsung Galaxy S21 Ultra 5G. When I receive a voicemail, I do not receive any notification that I have received one and I have no listing that one has been received. I have attempted several times to change the settings on the Voicemail app ...

drwink by Novice
  • 492 Views
  • 0 replies
  • 0 kudos