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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

visible lies and service that doesn't actually work

Thanks for nothing, Visible. Your "customer service" reps have repeatedly lied. You charge customers for a service that doesn't work. Shame on you.I realize this post will do absolutely nothing (non existent complaint resolution within Visible). Foll...

No network connection

After upgrading to new $30 pm plan, phone off network. Does not send or receive anything. Talked to Help center 5 times - were unable to solve problem and every session timed out. I cannot access my account or the Visible app on phone. Please help.

Adriaan by Novice
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  • 3 replies
  • 1 kudos

Affirm approval docs

Hi....using Motorola z4, Chrome browser. Trying to buy new phone at Visible (forced upgrade). When routed to Affirm for final approval, camera won't work to submit documentation pictures. I've tried every setting that search has recommended.