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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Cannot Access Account due to MFA(2FA)

I have had Visible for two months, yesterday I tried transferring my number from an iPhone 11 to a 12, both using eSIM. Every time I received a verification code via SMS, it would say it was incorrect. Contacted customer service, got the 11 deactivat...

Issues with port and customer service

I ordered my wife a iPhone 14 pro, she has an Alaska phone number a 907 area code, through straight talk which is on the list of carriers eligible for port in. and ordered it assuming I can get the $200 virtual gift card and the Apple headphones as w...

Is it possible to have more than one Smart Watch?

I just activated a new watch and Visible gave me the option to replace my old one or to not do so. Not doing so just aborted the whole setup. Is there a reason I can't just pay an extra $5 and have multiple watches to choose from?

dlsspy by Novice
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Phone Compatiblility

The site shows my Moto G Power is compatible but upon entering my IMEI # it shows my phone is not compatible, what gives?

GAP by Novice
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