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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Trade in estimates

I have a iPhone with 1 hairline cracked camera lens, it doesn't affect camera or the pictures, thats how small the crack is, with no other damages what so ever, which one of boxes of option would Visible say I need to check mark for trade in value es...

Mario by Novice
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Affirm option no showing for payment

I was approved for purchase up to $4500.00 from Affirm to be used at Visible. Every time I order the phone, and go to the "What is Your Preferred Method of Payment" page I only see options for Credit Card, PayPal, Venmo nothing showing for Affirm. I ...

kelm64 by Novice
  • 483 Views
  • 1 replies
  • 0 kudos

International Calls

Hello,When I call a country not included in my plan, will I be connected and charged or will I simply not be connected?Also, if I go over the allotted 500 minutes, will I be charged or just blocked from calling until the next billing cycle?I looked a...

Anonymous by Not applicable
  • 333 Views
  • 0 replies
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Bait and switched on next day shipping

Hi, I'm incredibly frustrated and have been disconnected from chat trying to resolve this situation. I bought a new iPhone yesterday – Friday, Sept. 22, release day – with the promotion of free next-day shipping. After purchasing, the tracking inform...

Internet

Is there really no way to talk to a human support rep? The internet is literally the worst I’ve ever had with any carrier. Just to write this post I had to toggle airplane mode on and off and on and off - reset network settings- turn off the phone an...