Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Phone warranty

I bought an Orbic Joy 2 to use my Visible account but it has died less than a month later. I cannot fine any warranty or replacement policy info. Does anyone know how to deal with this?

Moto g 5G (XT2417D) purchased from Visible Store NO 5G

Moto G 5G purchased from Visible store has TRACFONE software channel and won't get a 5G signal with Visible. This is absolutely ridiculous. Purchased on November 8th from Visible Store. Spent hours on with Visible Support and still no 5G signal. HELP

Question about “unlimited data”

Looking into making the switch to Visible but I’m not seeing the real information about the different plans & the real type of unlimited data they offer. Do all the plans have data caps that after certain amounts used the speeds are throttled down or...