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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Phone's dead

My phone is dead. I need my account number and port out pin but have a 2 step process to access my account. When I log in it sends a text to my number which I can't access. Help!!

Compatible

How do I find out a possible phone I'm going to buy is compatible with visible wireless when I don't have the imei# ?They use to have a list of phones on the app help site but I can't find it anymore

Resolved! ***Advice for returning from overseas with deactivated sim***

Been overseas 6 months and had to deactivate my service.I want to return to Visible upon arrival to the states.Can I use the old sim and reactivate with a new number?If yes, how do I do it or is it possible to do on the app when I get to the airport ...

Checkout glitch

Visible will not allow me to check out. After I enter my port out act and pin and zip it goes on to checkout and then freezes. Tried in 3 different browsers, four different times. I hope the service runs smoother than the website..

Demax by Novice
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Coverage

When I run the visible coverage map it states "network available" but when I attempt to sign up I get the "there may be a network issue in that area". Yeah, it's a really remote area, but Verizon functions very well, but I can't find out if they own ...

Demax by Novice
  • 657 Views
  • 2 replies
  • 0 kudos