I started the free trial process today and part way through the esim process it errored out and didn't finish. The problem is when I log into my account, it shows a phone number (even though when I searched for one it said there are no available numbers in that zip code) and says I have 15 days left of my trial. However, the esim never activated and my phone has no esims on it. I tried deleting the app and restarting the phone multiple times. I then called Verizon and they confirmed my phone is unlocked and advised me to remove the physical sim and try again. Same thing happens every time where I try to scan the QR code or get another sim from my phone and I get the same esim not ready error. I've tried chatting with support but all I get is a link to how to set up esim for the first time. Searching in here I see where people recommend deleting the esim and starting over but I have no way of doing that in my visible account as it thinks I'm all setup and using my phone. I'm starting to think there is no way the $20/month savings is worth it if this is how things are going to be with zero support. I do have 4 lines so I thought $80 would be worth it but even that is debatable.
What other carriers use the Verizon towers? I really wanted to use spectrum mobile but I can't get internet through them at even one of my 3 houses, and that's a prerequisite.
