Visible | General Discussion

5G down to 4G

I was sent an Orbic phone a year ago and was receiving 5G speeds, but 2 weeks ago the speed dropped down to 4G with only 1 bar showing on my phone. I've updated my software on the phone in all my apps. What's going on?

Data caps

Can anyone please tell me what the data cap is for the $25 visible plan (basic plan)?

New Plan Being Pushed

So, Visible is pushing us all really hard to switch to their new Upgraded Network. So, I'm wondering if anyone knows exactly what is different about the new network? Is the frequency different, or channels, or I don't know. They're pushing really har...

Have Sim for new plan and afraid to switch

After reading the reviews of network upgrade, now afraid to switch. I have the new Sim and what happens if I don't activate it?

Text Down

Dear Visible, Please reach out to me and give me a Port out Pin...I have tried FB messenger and have been on hold all day through the app chat, I cant get on the chat through my PC because of the 2 part Authent and no texts! I just want to port out p...

Speed tests

You know if you would stop using the speed tests all the time, we’d have a lot more bandwidth on the network to work with. It really isn’t that important to know what your speeds are, unless you’re having trouble.

Any improvements on NEW NETWORK ?

Any reason to upgrade to NEW NETWORK ? What improvements ?

Resolved! 5G Home Internet?

Quick question - I see that Verizon offers a Home Internet Plan to customers for just $25/month. Since Visible is owned by Verizon, does anyone know if Visible will offer this plan option anytime soon? I do realize that it would depend on the Verizon...