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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Activation issue

Purchased a new phone and chose a new number. No porting of old number involved. Should have been a simple process, but I still do not have a working phone, though they immediately charged my credit card. They keep telling me that they are working on...

cmee by Novice
  • 97 Views
  • 0 replies
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Trial help

I started my 15 day trial on the 19th but I just received an email saying it expires. Can you explain why?

build7 by Novice
  • 172 Views
  • 1 replies
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Is anybody there?

I saw that Visible had a Chat where I could communicate with someone to start my service but cannot seem to locate it on their website. Can anyone tell me if this is truly available and how to access it? Thank you!

Cascott by Novice
  • 207 Views
  • 1 replies
  • 0 kudos

Visible+ customer - can't activate apple watch

I'm on the Visible+ plan and have an iPhone 16 updated with latest software. My daughter has an Apple Watch SE with latest OS and connected to my phone through family sharing. When I try to activate Visible on the watch my phone displays the followin...