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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Hot, Battery Draining Phone

I would appreciate any help to address why joining Visible has turned my perfectly good cell phone into a literal hot mess. I have done all the things - connected to WIFI, turned off roaming, changed the display settings, performed both soft and hard...

No IPv6

I do not appear to have IPv6 connectivity on my phone. Any idea?

Question about “unlimited data”

Looking into making the switch to Visible but I’m not seeing the real information about the different plans & the real type of unlimited data they offer. Do all the plans have data caps that after certain amounts used the speeds are throttled down or...

No service on 2 phones today

I have 2 phones with Visible and both are out. No cell, data, text etc. After 2 separate chats with customer service they told me an outage and will be for up tom 24 hours.This was after over 2 hours with 2 different agents having me do many things s...

jr70895 by Novice
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No data connection

Hi everyone.This is my first post, I’m having a problem connecting to internet it says cannot activate data, I have an iPhone 11 with eSIM I have full signal and the LTE signal showing but not possible to get anything not even the weather. Everything...