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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No service on 2 phones today

I have 2 phones with Visible and both are out. No cell, data, text etc. After 2 separate chats with customer service they told me an outage and will be for up tom 24 hours.This was after over 2 hours with 2 different agents having me do many things s...

jr70895 by Novice
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No data connection

Hi everyone.This is my first post, I’m having a problem connecting to internet it says cannot activate data, I have an iPhone 11 with eSIM I have full signal and the LTE signal showing but not possible to get anything not even the weather. Everything...

Hello, good afternoon..

Well, I need help from the community. I've had Visible for about two years. But before I quit, I'll give it another chance, because I speak very little English and my communication is only through chat. I work near the Miami Airport and the communica...

iPhone upgrade offer/Loan not paid off: RESOLVED

I received the email offer in October 2024 below to upgrade my iPhone and pay off the loan with Affirm. The phone was sent back to Visible and my account shows it was accepted in good working order for a value of $520. But Affirm was never paid. Afte...