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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Cancelled order, still received phone.

I cancelled my order and was assured it was cancelled. Still received 2 phones instead of one. Dropped the phone from the cancelled order off to be picked up by UPS from a local business using a provided shipping label from Visible. Well, it appears ...

Resolved! Does actual "Customer Service" exist at Visible?

Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...

Resolved! Visible Issyes with Valid Shipping Address

I am attempting to create a Visible account and complete the shipping and Service address for my account. I live in a new house (since 12/2024) and getting the address populated to the various servicdes and companies was a long process. The process a...