DS-VisibleMgr
Community Manager
Community Manager

Introducing the Visible network evolution which now offers even more for our Members. Since our launch, Visible has been a simple and easy to use application-based around the member experience. Network technology has evolved since then, and it’s time we move with it! 

We are excited to announce our new plan offerings and network capabilities. Visible members utilize the Verizon cellular network to activate and connect their devices. In 2022 Visible is launching the next generation of our member’s network access. Our new Visible and Visible+ plans open up all of the Verizon network and capability features to our members  including 5G Ultra Wideband - the 5th generation of mobile technology. The next step that will eventually replace 4G throughout the world. The move to 5G can give members a faster, more responsive, and overall more powerful experience. Uploading and downloading media are faster, even when connected in crowded areas when 4G can’t handle the load. 5G ushers in the 4th Industrial Revolution and has the potential to have an impact on almost everything customers interact with.

So what is the difference between 5G Ultra Wideband and 5G Nationwide you ask? Well, Verizon offers two types of 5G service: 5G Ultra Wideband and 5G Nationwide. 5G Ultra Wideband is Verizon’s highest performing network which uses high band (mmWave) and mid-band (C-band) spectrum to deliver a top-of-the-line 5G experience. 5G Ultra Wideband provides game-changing benefits, like speeds up to 10x faster above 4g LTE speeds.* Using a low-band spectrum allows us to provide great coverage with performance comparable to our award-winning 4G LTE, and is only getting better over time. By deploying both technologies together alongside 4G, customers get an excellent, reliable network experience around the country. 

Existing members will be required to get a new SIM card to take advantage of all these capabilities. All members, new and existing must update their device software before activating their new Visible or Visible+ plan. Devices that are currently certified for use with Visible services including our new plans are listed in the  compatibility checker.  We strive to expand the range of compatible devices on an ongoing basis. If you want to activate a device on the Visible network that you did not purchase from us, please be aware that certification of such devices by Visible for use on our network does not mean that we have made any determination as to the call quality or other functionality provided by the device.

For additional information please also visit our help center or contact us via our customer support channels.

[Help Center] Visible Evolution

[Help Center] Visible 5G

*Actual speeds and performance may vary depending on local conditions, network congestion, or other factors.5G Nationwide available in 2,700+ cities. 5G Nationwide requires a 5G-capable device inside the 5G Nationwide coverage area. 5G Ultra Wideband available in select areas and access requires a 5G Ultra Wideband-capable device inside the 5G Ultra Wideband coverage area.On the Visible plan or after 50GB on the Visible+ plan, in times of traffic, your data may be temporarily slower than other traffic. Mobile hotspot with unlimited data at speeds up to 5 Mbps, limited to one device. Visible+ global calling includes unlimited calling and messaging to Canada and Mexico when you are in the US. Talk, text and use unlimited data when traveling in Mexico and Canada. Data speeds are reduced to 2G after 0.5 GB/day. International calling included from the US to 30+ countries. Call up to 500 minutes per month at no additional cost. Unlimited texting included from the US to 200+ countries & territories worldwide.

 

See visible.com for additional details.

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