If you need to contact Visible customer service you need to contact them through chat, to do that go to visible.com and click the help tab, in the bottom righthand corner is a little blue box click that and it will open chat, type agent in the dialog box or you will converse with a chatbot. You can also contact Visible by messaging them on one of their social media platforms, Facebook, Instagram, X and on their support page on Reddit. Any of these will get you a response in minutes rather than days.
Visible does not have any brick and mortar stores and even though it is owned by Verizon their stores can't help because Visible operate as a separate entity.
