Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Differing numbers, no signal for 7 DAYS! Please help :(

Hi everyone,I am posting here because I am truly, truly lost and so, so incredibly frustrated. I could really use some feedback about how to move forward. Please allow me to share my story down below:Necessary context: my current email address associ...

Anonymous by Not applicable
  • 1456 Views
  • 0 replies
  • 0 kudos

Switching Plans?

Good evening,I've been using Simple Mobile/ Straight Talk for months. Recently, I saw a television commercial referencing Visible mobile phone services. While attempting to switch and activate my iPhone 11 with Visible, I received a message that my p...

Customer service

Has anyone had any luck getting through to anyone? Every time I go to chat, I get disconnected when I'm up. PLEASE anyone? I tried messenger too.郎

Settings: Personal vs Primary

Visible had to reset my eSIM. Then during re-activation I picked Personal. Then I could no longer text anyone. Chat reset my eSIM again. Then I picked Primary as I was told. Now I can text, but the recipient sees my email, not my name. How to fix?