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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

PDF bill

My company will reimburse my phone bill but I need to submit a bill/statement that shows the phone number and the amount for my phone for each month. Has anyone else needed this for their work and what is accepted?

Autopay fails, for three months in a row (so far)

When I signed up three months ago I set Autopay to use the virtual debit card I got for my trade-in phone. I set my usual debit card as a backup. However, this has now failed three months in a row. I get the somewhat-threatening text and email about ...

Papaya by Novice
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Visible is not able to send me verification emails.

Visible is not able to send me verification emails. they claim it is because google or gmail blocking them. I created an 3 accounts with both yahoo and gmail, all of them never get any verification emails from anyone find a solution to th...

Travel to Europe 2 esim

I am traveling to Germany soon. I have visible wireless on an iPhone 13 enabled through esim. Can I get an international data plan using esim, enable WiFi calling on visible, and use my phone in this way? I don’t want to use a physical sim. It would ...