Cannot edit profile

gdahman2005
Novice

I have moved. So I needed to change my billing and service address. I been through the online chat. Don ethe incognito browser. Tried on phone and pc. Still cannot edit. I wanted to buy a new phone but I'll need it shipped to my new place not my old one. Maybe someone it a tech support roll can help me.

4 REPLIES 4

Airwolf
Superuser
Superuser

I just tried to edit my profile and it worked fine.  You need to click the edit profile button first before you can type new addresses in the boxes.  Unless I am not understanding your question correctly.

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

NOT this simple

Hjack2111
Novice II

im having the same issue did they fix it 

 

 

TheCellTower
Intermediate III

When you buy a new phone you could manually change the shipping address at checkout