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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

Taxes Included?

I don't see a direct answer to whether or not taxes and fees are included in the stated monthly price such as $40/mo for individual or $25/mo for party pay of 4+. Are taxes added to these prices or included? The fees an taxes must be paid to the appr...

Tourist from Malaysia

Hi guys, i'm from malaysia and wondering if im buying visible simcard through amazon and after i reach JFK airport, do i need to ask someone to active my simcard since i dont have issue bank card from the US?

iPhone 12 Pro won't work with eSim

Hi, New guy here. I tried to register and after a few rejections started a Chat. I was told that even though my phone is unlocked that eSim is not an option for me, only a physical SIM. The iPhone 12 Pro is designed, as are many other iPhones, to wor...

RK by Novice
  • 0 replies
  • 0 kudos

Purchasing a pixel 6

For some reason, I've had to go through the order process for my Pixel 6 phone and it won't let me finish my order? It's in my car I go through the whole order process but then I can't pay for the phone it only gives me one option to go through a fir...

TomFink by Novice
  • 2 replies
  • 0 kudos

Ordering issues

@ I’m a current Visible customer. However, I’ve been trying to place a order for a new iPhone 11 for my son for Christmas and put him with visible too. every time I place an order it gets canceled out on Visible’s end. I’m paying with affirm financin...

Rteal88 by Novice
  • 0 replies
  • 1 kudos