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Forum Posts

Texting

Since upgrading to the Annual Plan this afternoon, sending and receiving texts from non-IOS devices is no longer working. Received texts are given the message Text Messaging service has been denied. This is a huge problem because I am using secondary...

activation

I hit activate and I get this message: "Oops. Unfortunately we're unable to process your order" WHat does this mean?

DW321 by Novice
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SIM Suddenly Locked

hello! This morning my mom turned her phone on and got a “your visible SIM card is now locked” notification and now cannot use any data/connection or connect to WiFi. How do we resolve this? Thanks!

apholtz by Novice
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Case status for *****

Hi, On 30 Aug I guess I made one of the biggest mistakes of my life by attempting to port my wireless nos to Visible.I have been trying to activate the services for last 4 days (on wireless nos ******) , have chatted with more than 10 cust care agent...