โ07-11-2025 06:01 PM
I just got this phone via visible not that long ago (maybe a month of two) and just now the screen started acting this way (flickering green and black). It feels like something is seriously broken. Buttons also seem non-responsive in no matter what combination I hold them. Like when I first press them down I get some haptic feedback, but then nothing happens no matter how long I hold them. Sadly I need a phone for work to log in to things and don't know how to get a speedy replacement. Also it feels really hard to find this information. ๐
Has anyone experienced this behavior before or have any advice/guidance?
Thanks in advance.
-Shrimpy in 2FA Trouble
โ07-12-2025 10:34 AM
Sounds like you have software/hardware issues on the phone or possibly a damaged screen if you dropped it. I am not sure if Visible will handle a replacement or if you need to contact Google and have it sent in for repair. To contact Visible click the following link it will explain your choice on contact them. https://www.visible.com/help/contact-us