Cancel order

[hanhyeok]

Hello, I would like to cancel my order. I intended to order eSIM, but I accidentally ordered a physical SIM. My order number is 16096245. 

[VisiblyPresent]

You'll need to contact Visible by one of the methods at:  https://www.visible.com/help/contact-us

This is simply a per-to-peer support forum for Visible users - no direct support is provided except as noted at the link above.

[trav007]

We can't help with that as we are just a community forum of users like you.