I have asked verison for help to improve reception but they do not have me listed as an account holder. Is verison the service that you are using for my account?
Not only does Visible run on Verizon's network, Verizon owns Visible. They keep the account numbers separate though. So, I'm not sure how you would get it to work. I would contact Visible through their chat first to see what can be done.
I did chat with someone from visible and was told that they do not have a booster program. We went through several step to check my settings and and checked my sime card. It helped a little but not completely.
I will say, if you can get your hands on a booster, Visible DOES work with it. We have several at work that we ordered for our retail stores (I work in IT for a retail company) my my Visible device works just fine on the booster. We get ours through our VZW account though, not Visible