Activation

GBN
Novice

I'm signing up for a new plan. Having a sim card mailed to me. After I receive it how long can I wait before I have to activate it?

3 REPLIES 3

DeanKevin64
Ace II

I think you have up to 30 days to activate before the SIM card becomes inactive or unusable. I read this somewhere so I could be wrong, to confirm it might be wise to contact customer service on chat, Facebook, X or Instagram and ask. 

Nothing from them works. They have no live rep. help chat or call. Only AI that can't answer that question.

To get by the bot on chat type agent or live agent, you may need to do this more than once will get you a real person. If contacting on social media platforms those are real agent and no bots although it may seem like it.